Ordering Information |
We request a 3-plant minimum order. Orders are accepted through our website only, and credit cards are charged when orders are submitted.
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Shipping Information |
We ship regionally to the following states: Alabama, Connecticut, Delaware, Georgia, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Mississippi, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Vermont, Virginia, West Virginia, and Wisconsin.
We ship quasi-bareroot, landscape-ready perennials. During the packaging process, blooms and some soil are removed. Leaves and roots will be trimmed as well. We ship on a first-come-first-serve basis, in the least number of boxes, and use USPS 2- and 3-day Priority Mail to reduce plant stress. Priority Mail coupled with the resilience of native plants allows us to ship right through the hot summer months. Please note your order may be delayed if a plant is late to break dormancy, a crop is close but not quite mature or there are 1,000 other orders in front of yours (spring). If one or two plants are significantly delayed when the balance of your order is ready to go, we will generate a refund. If you would like us to make a substitution, please type a detailed note at checkout. We do not have the ability to communicate with your USPS carrier regarding an exact delivery location other than the shipping address provided during checkout. Please speak with your carrier directly if you require a specific area for delivery. Important Note: Native plants are extremely resilient and handle the transition well. However, to avoid additional stress, we limit the number of plants per box to nine. Orders with more than nine plants require additional boxes, which causes our shipping cost to jump. We could offer "free" shipping but then our plant prices would have to go up and our North Carolina customers would be supplementing the cost of those shipments to Wisconsin (we love you, Wisconsin!). Unless you have to have it (we're plant geeks, we get it), ordering 9 or fewer plants or in multiples of 9 will save you money on shipping. And, as designers, we always recommend planting in odd-numbered groups anyway. Happy Gardening!! |
Return
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We have a no-return, no-exchange policy. We are confident you will be pleased with the quality of our plants. If not, we will do everything possible to find a solution. If your package was severely damaged in transit, please email us. We will share this information with the carrier and do our best to request compensation on your behalf.
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