Ordering Information |
We request a 3-plant minimum order. Orders are accepted through our website only, and credit cards are charged when orders are submitted.
|
Shipping Information |
We ship regionally to the following states: Alabama, Connecticut, Delaware, Georgia, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Mississippi, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Rhode Island, Tennessee, Vermont, Virginia, West Virginia, and Wisconsin.
We ship quasi-bare-root, landscape-ready perennials. During the packaging process, blooms and most of the soil are removed. Leaves and roots may be trimmed as well. We ship at the proper planting time, on a first-come-first-serve basis, in the least number of packages, and use USPS 2- and 3-day Priority Mail to reduce plant stress. If a plant is not available, please let us know if we may substitute a similar plant in "Note to Seller" during checkout. No note will automatically generate a refund when the rest of the order is shipped. Important Note: Our plants are extremely resilient and handle the transition well. However, to avoid additional stress, we limit the number of plants per box to nine. Orders with more than nine plants require additional boxes, which causes our shipping cost to jump. We could offer "free" shipping but then our plant prices would have to go up and our North Carolina customers would be supplementing the cost of those shipments to Wisconsin. (We love you, Wisconsin!) Unless you have to have it (we're plant geeks, we get it), ordering 9 or fewer plants or in multiples of 9 will save you money on shipping. And, as designers, we always recommend planting in odd-numbered groups anyway. Happy Gardening!! |
Return
|
We have a no-return, no-exchange policy. We are confident you will be pleased with the quality of our plants. If not, we will do everything possible to find a solution. If your package was severely damaged in transit, please email us. We will share this information with the carrier and do our best to request compensation on your behalf.
|
